The staff, especially Amy at reception, were incredibly friendly and helpful. Upon arrival, we were greeted with refreshing water and delicious pineapple. the hostel is conveniently located just a two-minute walk from the lake and old town. Our room was spacious, clean, and exactly as pictured. the bed was extremely comfortable, ensuring a great night's sleep. the outstanding staff and excellent location made our stay at Golden Time a truly enjoyable experience. Cons: Almost perfect 👍.

had an amazing stay at this hostel! The staff went above and beyond to make me feel welcomed and provided excellent service. Location was perfect, close to Hoan Kiem Lake. Enjoyed the delicious breakfast delivered to my room. exceeded my expectations and had a great time in Hanoi.

Unstable wifi connection.

Friendly and welcoming staff, always willing to help and offer suggestions. . Convenient location near popular tourist spots and amenities. Good value for the price.

We received a different room from what we had booked, with twin beds instead of a double bed. . the shower head was broken and water pressure was very weak.

I had a great stay at this hotel. the location was fantastic. It was very close to the main attractions of old Hanoi, which made it easy for me to explore the city on foot. Secondly, the staff were extremely friendly and helpful. They went out of their way to make sure I had everything I needed during my stay. Lastly, the rooms were comfortable and well-equipped. The bed was very comfy and the airconditioning worked perfectly. Plus, the breakfast included in the rate was a nice added bonus.

Everything was perfect.

The hotel is conveniently located in a quiet square, making it very close to the main attractions of old Hanoi. The staff at this hotel are very friendly and attentive, ensuring that all of our needs were met. The rooms are well-equipped with basic amenities and have a large TV. The beds are very comfortable, providing a good night's sleep. The breakfast included in the rate was simple but satisfying, with delicious rolls to start the day.

All was well, nothing to improve.

The rooms were very clean and spacious and the breakfast was good. The location was also very convenient, close to key tourist attractions.

The staff could have been more attentive and quicker with service. The hotel could also improve on offering more amenities and services for their guests.

The hotel's location in this city is unbeatable - just a short walk to the markets in the city downtown, Hoan Kiem lake, and close to the Old Quarter. The cleanliness of the rooms was impressive and all hotel facilities were well-maintained. The staff was friendly, helpful, and provided a tasty breakfast delivered straight to my room each morning.

Can honestly say there wasn't anything not to like.

Delicious breakfast, helpful staff, good room, great location, affordable, accommodating.

No complaints.

This budget-friendly accommodation is conveniently located near the city center, a police station, and a supermarket. Guests enjoyed clean and comfortable rooms, with spacious beds, working air conditioning, and hot water in the bathroom. Friendly and helpful staff assisted with tours and transportation, and breakfast was included. Some rooms even had a flat-screen TV. One reviewer praised the free water bottles and internet access.

the location was fantastic. It was situated on a quiet square, but still very close to the main attractions of old Hanoi. Being able to easily walk to the historic sightseeing attractions was a huge plus for me. Secondly, the staff were exceptional. They were friendly and provided great service, always ensuring that I had everything I needed. Thirdly, the rooms were comfortable and well-equipped. The beds were huge and very comfortable, and the small bathroom had all the necessary amenities. Lastly, having breakfast included in the rate was a nice touch. It was convenient to have a meal option already included in the price.

All in all, my stay at this hotel was more than satisfactory.

During my recent stay at Golden Time, I was delighted by the friendly and helpful staff. They went above and beyond to make me feel welcome and ensure that my needs were met. When I arrived early in the morning after a tiring train journey, they graciously allowed me to use a room to freshen up and even served me a complimentary breakfast while I waited for my pickup. The hospitality at Golden Time truly made my stay stress-free and enjoyable. I highly recommend this hotel for its wonderful service and warm atmosphere.

We had an incredible experience at Golden Time. The staff went above and beyond to assist us when my camera was stolen. They personally accompanied us to multiple police stations, acted as our translator, and helped us with the necessary paperwork. Their kindness and helpfulness truly made our stay unforgettable. The hotel itself was clean and comfortable, with lovely rooms. We highly recommend Golden Time for their exceptional hospitality.

The staff are incredibly friendly and the breakfast is served right in your room! The WiFi is free and the location is very convenient.

Who needs wide stairs when you can use them as storage? And let's not forget about the windows that don't seal, because who needs fresh air when you have a balcony?

I had a fantastic stay at Golden Time! The staff went above and beyond to track me down when I arrived without any directions. They even helped me with the taxi fare! The room was spacious and I was upgraded to a deluxe room for free. The location was perfect, with everything I needed within walking distance. The value for money was unbeatable in Vietnam. I highly recommend this hotel.